Support

Community support

We welcome feedback, questions, and bug reports through our public GitHub repositories.

Support channels

Use GitHub Discussions for general questions, workflow help, feature suggestions, or broader conversations about Overture.

For specific bug reports (missing entities, geometry problems, duplicate records, country-specific data concerns, or tool issues), file a GitHub Issue in the relevant repository:

• Data
• Schema
• Explorer
• Python library

Filing a good issue. When reporting a data problem, please include: the Overture release version you're using, a query or code snippet that reproduces the issue, specific entity IDs or bounding boxes where you see the problem, and any relevant screenshots or map views. If you can share a minimal reproducible example, that goes a long way.

What to expect

We review incoming issues and discussions regularly, but we cannot guarantee a response or resolution timeline. Issues that affect data integrity or block common workflows get higher priority.

Custom support

If you are interested in more than the free community support, please contact us to discuss.